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What is your
question about?
SALES QUESTIONS
GENERAL SOFTWARE QUESTIONS
TECHNICAL SOFTWARE
QUESTIONS
Can't find the answer you need?
If you can't find the answer here, email us at:
sales@atlasdatasystems.com.
We'll be happy to answer
any questions you may have. We aim to respond to all inquiries within 3
hours if made during normal business hours. After-hours inquiries will
be served the following business day. If you do not receive a response
from us, check your spam email folder.
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SALES QUESTIONS
How can I
purchase GarageAdministrator Platinum?
Are there any
yearly renewal fees for GarageAdministrator Platinum?
Do you make
international sales?
I would like
to try the demo version. Is there any way that I can download it?
I like
GarageAdministrator Platinum but want to make a few changes. Is there
any way you could customize it for me?
GENERAL SOFTWARE QUESTIONS
Which operating systems is
GarageAdministrator Platinum compatible with?
I noticed
that your software comes with a .pdf user guide. What is that
exactly?
Does
GarageAdministrator Platinum have a tire module as part of the software?
Does
GarageAdministrator Platinum have the necessary disclaimers and special
customer notices as required by my state?
Does
GarageAdministrator Platinum require that I have Microsoft Access
installed on my computer?
Do you offer
a printed instruction manual?
TECHNICAL SOFTWARE
QUESTIONS
Can I assign
multiple payments to a single repair order/invoice?
How does
GarageAdministrator Platinum's time clock track employees?
Can I set up
a pricing menu or canned jobs for my services?
Does
GarageAdministrator Platinum allow me to do discounts for my customers?
Can more than one person log on and use
GarageAdministrator Platinum at the same time when on a network?
SALES QUESTIONS AND ANSWERS
Q: How can I purchase GarageAdministrator Platinum?
A: You can purchase it online. Just click the
Purchase link and then click Add To Cart next to the item(s) that
you want to purchase. We accept Visa, Master Card, Discover Card, and
American Express. You also have the option of paying from your PayPal
account, if you have one, or by using an e-check to pay directly from
your bank account.
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Q: Are there any yearly renewal fees for GarageAdministrator Platinum?
A: No. When you purchase GarageAdministrator Platinum, you are
purchasing the software outright. When we release a new edition you can
either purchase it or continue using your current software. The choice
is yours and you are under no obligation to purchase updated software in
order to continue using the program.
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Q: Do you make international sales?
A: No. At this time we are only set up to do domestic sales.
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Q: I would like to try the demo version. Is there any way that I can download
it?
A: Just click the Free Demo link, fill out the short form, and then
download the software.
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Q: I like GarageAdministrator Platinum but want to make a few changes.
Is there any way you could customize it for me?
A: We do not offer customization services for our retail version of
GarageAdministrator Platinum. However, some items on the repair order
can be customized from within GarageAdministrator Platinum. There are
settings which allow you to change the header and even add your own
image to the printouts on the repair order.
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GENERAL SOFTWARE QUESTIONS AND ANSWERS
Q:
Which operating systems is
GarageAdministrator Platinum compatible with?
A: GarageAdministrator Platinum is compatible with Windows 8.1, Windows 10.
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Q: I noticed that your software comes with a .pdf user guide.
What is that exactly?
A: The user guide offers step-by-step instructions in the operation of GarageAdministrator
Platinum. It comes in .pdf format which is in booklet format and
viewable on the screen using Adobe Reader.
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Q: Does GarageAdministrator Platinum have a tire module as part of the
software?
A: Yes. There is a tire module and there are also modules that allow
price menus for every area of the vehicle.
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Q: Does GarageAdministrator Platinum have the necessary disclaimers and
special customer notices as required by my state?
A: GarageAdministrator Platinum comes with basic disclaimers that
you can customize exactly to your specification. Special customer
notices can also be entered and saved for automatic printout. You can
even set a special repair order type for use only when you need a
certain customer notice printed. There is even the option of changing
the customer notices and/or disclaimers at the time the repair order is
printed. This is a real benefit to you if you perform repairs such as
transmission overhauls that have different disclaimers than other types
of services.
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Q: Does GarageAdministrator Platinum require that I have Microsoft
Access installed on my computer?
A: GarageAdministrator Platinum comes will all the necessary
software to install and run on your computer.
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Q: Do you offer a printed instruction manual?
A: The user guide that comes with the software is now in .pdf format.
You can view the guide on the screen or print out any section of it that
you wish. We keep costs down and pass the savings on to
you by offering this type of user guide.
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SOFTWARE TECHNICAL QUESTIONS AND ANSWERS
Q: Can I assign multiple payments to a single repair order/invoice?
A: Yes. Each invoice can have payments and deposits assigned to it. This
comes in handy when a customer is on a payment plan or pays a deposit
before work begins.
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Q: How does GarageAdministrator Platinum's time clock track employees?
A: The time clock allows you to designate a computer terminal for
employee clock in/out. When an employee arrives at work or leaves, that
person simply selects his or her name from a list and the system
recognizes that the person has clocked in/out. You can also use an
employee scan card and a wand to speed up the process. Those items are
available from third party suppliers.
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Q: Can I set up a pricing menu or canned jobs for my services?
A: Yes. The pricing menu is the heart of GarageAdministrator Platinum.
You can set services, prices, and categories across several metrics.
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Q: Does GarageAdministrator Platinum allow me to do discounts for my
customers?
A: Yes. There are several types of discounts that you can set.
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Q: Can more than one person log on and use GarageAdministrator Platinum
at the same time when on a network?
A: Yes, if you purchase the 5-user version of GarageAdministrator
Platinum. The 5-user version allows up to five people to use the system
concurrently. Special provisions have been put in place to prevent
concurrency errors. That is, the system prevents more than one person
from making changes to the same record at the same time. However, all
users can make changes to different records at the same time.
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